Returns

Your 100% satisfaction is important for us. We offer a 30-days Return Policy.

If a product gets damaged or was faulty upon a delivery - we offer 100% refund. To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

Returns must be postmarked before the end of the 30-day trial, which commences upon receipt of the product. Returns shipped after 30 days will not be accepted. 

Return shipping is paid by the customer along with any duties or taxes. This applies to all domestic and international orders. Please note that we cannot be held liable for lost or damaged shipments that are returned to us. 

All returns must be received in like-new condition with all original accessories and packaging. All returns received with missing components may be subject to additional fees. If applicable, these fees will be deducted from the refunded amount. If the returned device is damaged in any way, the shipment will be refused and returned to the sender at the senders expense.

All returned orders will be inspected and processed within 3-5 days of receipt. 

You can contact us at info@roujeproducts.com to initiate a return.